Using Customer Analytics to Deliver Value Within Banking and Wealth Management

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TIBCO Spotfire & IDC - Complimentary Webcast

Presented By:

Marc DeCastro, IDC Financial Insights

Gretchen Schmitt, TIBCO Spotfire

Jesse Sturges, TIBCO Spotfire

How are top performing banks and wealth management firms using business analytics and IT to drive additional business value for both the customer and the enterprise? This webcast will discuss these challenges as well as steps that can be taken to improve customer acquisition and retention. Marc DeCastro of IDC Financial Insights will discuss the challenges financial institutions face, and steps they can take to identify profitable customers and grow wallet share. He will examine key trends, technologies, and best practices in the industry and the key role customer analytics can play in gaining a competitive edge.